Frequently Asked Questions

Check In
Check Out
Promo Code

8825 Feet or 2682 mts.

#29 Premier (Basic Category), #11 Premier Plus, #20 Luxury Balcony Gulmarg View, #20 Luxury Balcony Himalayan View, #02 Single Bedroom Cottages, 02 Double Bedroom Cottages and 01 Presidential Suite (03 Bedroom Cottage)

Cloves (Multi Cuisine), Chaikash (Tea Lounge), Calabash (Sheesha Lounge), Brava (Italian Speciality Restaurant), Nouf (Open Air Restaurant for Fine Dining)

Indoor Heated Swimming Pool, Steam/Sauna/Jacuzzi, Spa, Gymnasium, Kids Club, Snooker Room, Private Mini Movie Theatre

May to November (Recommend to Check for greenery before booking)

November to April (Recommend to Check for Snow before booking)

Gulmarg Gondola (Cable Car), Trekking, All Terrain Vehicle Rides, Pony Riding, Picnics, Golfing, Cycling, Children’s Park, Local Sightseeing to Botapathri, Drung, Ningle Nallah, Baba Reshi.

Gulmarg Gondola (Cable Car), Skiing, Snowboarding, Snowmobiling, All Terrain Vehicle Rides, Sledging, Snow Cycling, Snow Walking

The Gondola tickets are available through Online mode only and recommend pre-purchase

The Luxury Balcony Himalayan View rooms have the best Mountain View.

All our Cottages have a view of the Mountains and the Forests.

The entire property is internally connected through corridors.

The Premier Rooms have 04 Floors and are accessible through lifts/stairs.

Luxury Balcony Room Category has two floors and is accessible through stairs only.

The Premier & Premier Plus Category rooms only have lifts.

Yes, we do it on a chargeable basis, provided the weather permits. Please do prior booking as limited space is available.

Not in the Multi-cuisine restaurant, however, we have Nouf Den for arranging the same on a chargeable basis.

Not for the major meals, but our Chaikash (Tea Lounge) has open-air seating. We can also arrange the same for major meals on a chargeable basis.

All Restaurants have fixed timings; however, our IRD Outlet remains open with limited serving options.

Yes, we have Jain Food available on the Menu.

Yes, infant food for the meal plan availed by the parents along with the booking is complimentary.

Yes, please inform us in advance for any such request.

Regretfully, food is only prepared in the kitchen of the resort, and only staff members are allowed in the area.

We are a Non-Alcoholic serving resort; however, guests can carry their own to enjoy from the comforts of their room.

There is no particular restriction for carrying sealed bottles in/out of Kashmir in check-in luggage, and it will depend on your boarding/landing destination.

Srinagar Airport is the nearest one, and the resort is approximately 65 Kms away from the mentioned airport.

Yes, we arrange transfers through our Vendor Cars (Innova/Scorpio/Fortuner) from the Airport/Srinagar on a chargeable basis.

Please carry only the Postpaid Airtel/Jio network Sims to Gulmarg. International Sims don’t work in J&K.

Yes, the hotel provides basic Wi-Fi services to all resident guests inside the premises.

Yes, our Indoor Pool is usually open, and so are the other facilities. However, it may be closed in case of any maintenance issues.

Regretfully, the hotel does not have the facility to rent any kind of shoes and apparels. We recommend purchasing your own. However, Ski Gears can be rented from many of the vendors available in Gulmarg.

Yes, we can connect you with local instructors for basic skiing lessons, and the charges can be paid directly to them.

The hotel has a well-maintained Skiing storage room and a cloakroom for luggage storage for all resident guests.

The Gulmarg station is open throughout the year, and so is the Resort. However, there may be possible delays in case of heavy snowstorms.

The hotel has an in-house medical assistant with basic first aid medical facilities, and there is also a Government Medical Dispensary available in Gulmarg. We recommend carrying your prescribed medicines along.

The winter temperature during the daytime is close to 03 degrees, and at night, it is below freezing (minus).

The summer temperature varies from 15 to 26 degrees on a good sunny day.

The hotel is centrally heated across all areas inside. However, air conditioning is not available.

Regretfully, pets are not allowed inside the hotel premises.

The resort has accommodations and restaurants accessible for wheelchairs but not to all corners. In fact, we have a specially-abled room as well.

Yes, the resort has in-house laundry service available for all resident guests.

The Gondola is just a 5 to 8 minutes' walk from the resort.

One can hire taxis from the Local Guides/Taxi Stand to roam around Gulmarg.

All our rooms have standard king-size beds only. However, we can offer an extra bed (FOC) or Hollywood style bedding in the room.

Yes, the resort accommodates weddings, conferences, and any other celebrations.

The hotel has a policy that allows staying guests to park their self-driven cars inside the premises. No rented cars are allowed in the hotel parking.

Yes, we can provide car cleaning services on a chargeable basis.

Regretfully, the hotel does not have any facilities for maids/drivers. We recommend booking separate rooms for them or accommodating them in a nearby hotel. However, all our cottages have separate maid rooms attached.

Regretfully, no salon services are available in the resort or Gulmarg.

We recommend booking in advance at least 3 months prior to arrival to confirm the bookings.

Regretfully, the resort does not have a babysitter in-house. We recommend bringing your own maid for such purposes.

Anytime from January 1st to the end of March is the best time to visit for snow.

The best way to book the property is through the hotel's in-house reservations team or any online/offline agent.

No, we are a standalone property and are only located in Gulmarg.

The maximum occupancy per room is 3 pax.

Yes, an extra bed for the third occupant is available on a chargeable basis.

No, the third occupant above 10 years will be accommodated on a chargeable basis, even if the extra bed service is not availed.

The wellness center can be accessed only by the in-house resident guests and is open from 09 am to 09 pm.

No outside cooked food is allowed to be consumed in the hotel.

The hotel has an in-house shopping facility, and no vendor for any kind of business is allowed inside the hotel premises.